Marshall Aerospace and Defence Group have its headquarters in Cambridge.
AeroAcademy is an approved and accredited training organisation within Marshall
Aerospace and Defence Group Ltd, Cambridge. AeroAcademy is a multi-faceted organisation providing Apprenticeships, education, NVQs, Health and Safety training, along with aircraft and Regulatory training delivery. AeroAcademy supports both internal and external
Customers in the UK and overseas through its team of tutors and managers.
This is an exciting new apprenticeship role to become part of the ICT Department for Marshall ADG.
Starting as a member of the ICT Service Desk Team, you would be working in a busy office environment.
Your duties will start with logging technical issues and requests from the users, resolving where you can, or assigning high quality tickets to the other teams which make up the ICT Department, therefore good communication skills are essential.
You should also be forward looking, have a proactive view to problem solving and detecting trends to resolve issues before they even become a problem and suggesting new cost efficient ways of working.
ICT Apprentice duties will include:
The successful person will be supported to complete a Level 2 IT User Apprenticeship within the first year of employment, or be looking to progress an existing Level 2 qualification through to a Level 3, whilst working full time within the ICT Department or Marshall ADG.
If you are interested in this role, or would like further information, please email a copy of your CV to: firstname.lastname@example.org
Closing date for applications is:24th May 2017